Tata AIG General Insurance Company Limited has has launched Tata AIG Tara, an insurance service by way of WhatsApp. “With the help of artificial intelligence, this initiative will offer customers a bouquet of solutions to their policy related queries in a timely, gratifying and accurate manner,” the company mentioned.
The service permits prospects to entry their insurance policies in a digital kind. Additionally, the service can even permit prospects to avail coverage paperwork, request and obtain renewal particulars, make premium cost on-line, search help on claims, find community hospitals and garages, make modifications in deal with or every other private particulars and even purchase a well being or motor coverage of their alternative.
To avail the companies of Tata AIG Tara, the policyholders must ship a “Hi” to 7400412177 on Whatsapp. “The digitally enabled round the clock service will assist ship personalised customer support calls for and empower prospects to entry Tata AIG’s companies just about from the consolation of their cellphone,” the insurer mentioned.
Commenting on the launch, Amit Ganorkar, chief working officer, Tata AIG General Insurance mentioned, “This launch is a step ahead in direction of bringing digital transformation and innovation to boost the shopper expertise with speedy turnaround time to their coverage associated queries. While all our buyer touch-points can be obtainable to serve endlessly to our coverage holders, we anticipate TATA AIG Tara WhatsApp platform to be some of the most well-liked and indispensable approach our prospects want to join with us.”
Tata AIG General Insurance Company Limited is a three way partnership company between Tata Group and American International Group (AIG). Started in 2001, the company has grown strongly to emerge as the popular personal normal insurance company in India with a number of pioneering firsts to its credit score, the insurer claimed.
“Tata AIG’s broad portfolio of protection covers for businesses and individuals, are backed by years of professional expertise in product offerings, exceptional service capabilities and seamless claims process management,” the company mentioned.
“With more than 205 offices spread across the country, Tata AIG General Insurance Company Limited has a robust multi-channel distribution network of 28000+ licensed agents including POSP, 400+ licensed brokers; a workforce of 5,000+ employees, including 800+ claim experts and a dedicated Customer Service & Operations team, consistently delivering superior service experiences, powered by the latest innovations in technology,” the company mentioned.
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